Frequently Asked Questions

Yes. Use Build Your Pack to choose a set, then send the product names together on WhatsApp.

Choose Need Help, then send a product or current packaging photo in the WhatsApp conversation. The use case is reviewed before specifications are fixed.

You may send the logo and request artwork preparation support, or share a print-ready file on WhatsApp. Any additional service is stated in the quotation before work begins.

Pricing depends on the product, dimensions, material, quantity, print, finishing and delivery. Gathering the details first supports a more accurate quotation.

Production begins after the quotation is accepted, the required payment is completed, and final artwork and specifications are approved under the order terms.

You can ask whether a sample or prototype is available for the product. Cost, timing and schedule impact are stated in the quotation.

An on-screen proof alone cannot guarantee an exact match because displays, materials, ink and finishing differ. Any reference color or special matching requirement must be stated and recorded before production.

State the food type, temperature, moisture, grease, contact duration, and whether it will be chilled, reheated or microwaved. Do not rely on a special use unless it is confirmed in the specification.

Choose the city in the request. Delivery method, cost and timing are confirmed in the quotation for the project.

Send a photo, sketch or product dimensions on WhatsApp and mention Special Packaging. Structure feasibility, sample and tooling needs are reviewed before final pricing.